Caindec has earlier received a complaint from a Facebook post of a certain Deneb Batucan who recounted how she had a hard time securing a schedule for the exam even after four days of trying.
“This is Day 4 of us trying to get me a slot to take (of) the Driver’s Licensure Exam. When we arrived at 12:00 Noon, I was already number 27. LTO has a limit of 25 examinees per day as a safety protocol due to COVID-19,” read a portion of Batucan’s post.
Caindec immediately addressed the issue where he described that the post made him “extremely worried.”
“This is not what LTO-7 is. I assure you and everyone transacting with LTO-7, I will personally investigate this,” Caindec said in reply to Batucan’s post.
During Caindec’s surprise visit at the LTO Talisay Extension Office, he explained that there are two chiefs of the said extension office, one for licensing and another for registration.
He then called the attention of LTO Talisay Extension Office – Licensing Chief Joseph Paul Martin Noel to address the said concern.
Noel explained that due to the minimum health protocols being implemented such as social distancing, they have limited the slots for exam schedules to 25 per day.
He added that as early as 6:00 a.m., people would line up at the LTO Talisay Extension Office to get their exam schedule.
To address the concern on the rising number of examinees, they have implemented a contingency during which examinees would book their schedule at their Public Assistance and Complaints Desk.
“A day before their scheduled exam, our personnel will call them to make sure that they will get the slot booked for them,” Noel said.
Noel added that if the scheduled examinee will cancel their booked slot, it will be available to the next examinee on schedule.
Caindec thanked Talisay City Mayor Samsam Gullas and Talisay PNP Chief P/Maj. Gerard Ace Pelare for their immediate assistance in terms of implementing the curfew protocol.
Likewise, Caindec announced the opening of the new offices of LTO Ronda on Nov. 18 and LTO Carcar which will be inaugurated on Nov. 25.
“Also, LTO Robinsons Galleria will activate the new license applications once we have the system online by mid-December. There’s one in Balamban, while the renovated Toledo office will soon be operational by December,” said Caindec. (jsme/PIA-7/with report from LTO-7)